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      Coinbase's Early Days: 5 Employees Faced Nearly 20,000 Support TicketsOn September 15, 2026, during...

      Coinbase's Early Days: 5 Employees Faced Nearly 20,000 Support TicketsOn September 15, 2026, during an interview with Bonnie Blockchain TheBonnieChang , Coinbase CEO Brian Armstrong brian_armstrong recalled an operational crisis in the company's early days, when a website bug caused some users' account balances to be displayed incorrectly. With a team of only about five people, unread support tickets quickly piled up to between 10,000 and 20,000, triggering a wave of complaints on social media. Armstrong said his personal phone number was later posted online, leading to a flood of calls, while the team worked through the night for several days to fix the problem.

      Source: Wu Blockchain
      .

      Terra Founder Do Kwon Sentenced to 15 Years in Prison for Fraud